FORWARD Reviews

FORWARD has an overall rating of 4.4 based on 27 reviews. Customer feedback on FORWARD is mixed: FORWARD reviewers highlight positive aspects like wide selection of designer brands, fast shipping, excellent customer service, easy returns, which strongly appeal to fashion-forward individuals, luxury shoppers, trend-conscious consumers. However, FORWARD is often criticized for its high prices, inconsistent sizing, limited sale items, occasional shipping delays.

4.4/5.0

27 reviews

5 Stars

14

4 Stars

4

3 Stars

6

2 Stars

0

1 Star

0

All FORWARD Reviews (27)
Michael_ebert92
May 09, 2026
"No random fees, love that"
The duties were shown upfront at checkout, and when my package showed up, I didn’t get hit with any weird extra fees. that was clutch
RobertRodriguez
May 08, 2026
"Sizes were mostly sold out"
I was trying to order a few things, but most of the sizes I wanted were already out of stock. The site itself worked fine and was easy enough to use, so no complaints there. Just a little frustrating not being able to get the right sizes. Did anyone else run into the same issue?
Lorena.westbrooks
April 27, 2026
"Fwrd has some really nice designer pieces, not…"
fwrd has some really nice designer pieces, not gonna lie, but the selection feels a little hit or miss. I kept finding stuff I liked and then of course it was sold out lol. Still fun to browse, just wish more things were actually in stock
Diana_steele91
April 24, 2026
"Everything Was Exactly as Promised"
I ordered from fwrd everything came just as it should have. The size, color, and item all matched what was shown on the site, with no mix-ups or missing pieces. It feels like the right way to do business when a company actually delivers what it advertises. The whole process was easy, and I’d definitely order from them again
ricardo_Rodriguez76
April 23, 2026
"Quick and Easy Help"
I had a question about my order and they got back to me really fast. It was super easy and didn’t turn into some unnecessary back-and-forth, which I really appreciated.
loisholmes3418
April 16, 2026
"Store credit worked smoothly for me"
I had a gift card plus some store credit sitting in my account, i expected checkout to be kind of a hassle. In my experience, it was much easier than I thought. Everything applied without any weird issues, and the remaining balance was shown clearly. Overall, I thought the process was simple and I was happy with it.
hello_keith976
April 10, 2026
"Pretty smooth order overall"
I ordered from FORWARD and the tracking was easy to keep up with. I got the shipping update quickly, and most of the time I could see where the package was, which was nice. The delivery did end up taking one day longer than the original estimate, which was a little annoying, but not a huge deal. The box showed up in good condition and everything was fine. Overall, I’m happy with the experience. I’d order again, just probably not if I needed something really fast.
SHEFFIELD
April 01, 2026
"Way faster than I expected"
I had a feeling it might take a while, but it was processed much faster than I expected. Everything just moved along smoother than I thought it would.
MichaelGallaher
March 29, 2026
"Such a great deal!"
I was way too excited about the discount I got, it felt like I’d won a tiny shopping lottery. The shipping price was reasonable too, so overall I’m really happy with the whole experience!
ChristiRandolph_30
March 25, 2026
"I ordered from FWRD and, from what…"
I ordered from FWRD and, from what I remember, the item arrived totally fine. The part that stuck with me was the return policy — I had to go back and read it a couple times because I wasn’t fully sure what counted and what didn’t. I might be forgetting some of the details now, but I do remember the timing and condition rules feeling a little vague. The return did work out in the end, so no major complaint there. I just wish they made it clearer before checkout so you know exactly what to expect.
robert_Moreland76
March 15, 2026
"Finally ships to my country"
I was surprised to see my country show up at checkout this time. Maybe they quietly expanded their shipping options recently, but either way, the order went through without any issues.
Robert_avino77
March 01, 2026
"Solid Packaging, Just a Little Overdone"
I ordered from FWRD the packaging was good. The box showed up clean with no dents, and the item inside was wrapped nicely with tissue and padding, so it didn’t feel like it was just tossed in there. I’m always a little wary with online orders because if something shows up damaged, dealing with customer service can be such a headache, so I was relieved everything arrived in perfect shape. My only small complaint is that there was way too much tape, and it took me a minute to open it without ripping everything apart. Not a huge deal, though. Overall, solid experience.
NormandLindsey
February 25, 2026
"Solid quality and accurate photos"
I was pleasantly surprised by this. The material feels sturdy and well made, and it looks just like it did in the photos, which I always appreciate. To be fair, I haven’t had it long enough to say how it’ll hold up over time, but my first impression is definitely positive.
Alexander_drew03
February 23, 2026
"Pretty smooth return, honestly"
I ordered something from fwrd.com, but unfortunately the size wasn’t quite right, so I had to send it back. I was a little unsure at first because I figured the refund might take ages, but it actually came through really quickly once they received the return. I think it was only a couple of days, which was a nice surprise. No hassle, no need to keep contacting customer service or anything like that. Overall, it was a smooth experience, and I’d probably shop there again
lashon_Wilburn76
January 28, 2026
"I paid with my card, and..."
I paid with my card, and the amount charged was exactly what I saw at checkout. No surprise fees, no weird extra charges, and no payment issues at all. I know that’s something a lot of customers worry about, so it was nice to see everything match up like it should.
david2002
January 11, 2026
"Came really fast"
Im surprised how quick it showed up. Got it way sooner than I expected and everything was good.
Shelby_singletary83
January 10, 2026
"I got a pair of jeans from FWRD…"
I got a pair of jeans from FWRD and the fit notes were actually really helpful. I’m usually kind of between sizes, so I just went with what they recommended and it ended up fitting well. Didn’t have to guess too much or deal with a return, so yeah, I’m happy with it.
HenryHernandez_78
January 03, 2026
"Cancelation went smoothly"
I ended up needing to cancel my order shortly after placing it. I reached out to support, and they got back to me quickly. The refund took a few days to show up, which would’ve been nicer if it were instant, but that’s normal with refunds. Overall, it was handled fine and I don’t have any real complaints
StephanieStein
December 26, 2025
"Shocking: It Was Exactly What I Ordered"
I ordered this jacket after actually looking at the pictures and reading the description, and somehow, against all odds, it showed up looking just like it was supposed to. The sizing was accurate too, which is always a nice little miracle when shopping online. Shipping was quick enough, and I didn’t run into any issues. Basically, a perfectly normal, smooth purchase. Wild concept.
Aaron.bassett
December 20, 2025
"Pretty reliable delivery overall! :)"
I’ve ordered from FWRD a few times now, and the delivery has been dependable. The tracking usually updates like it should, and most of my packages arrived right around when I expected them. One order did show up a day late, but it wasn’t a big deal, and everything was still packaged well and in good condition. Not totally perfect, but definitely better than a lot of other online shops I’ve tried!

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